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Ashok Poolla

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  1. can't unlock full version on second device

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    32 comments  ·  Solid Explorer 2.0 » Problems  ·  Admin →
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    Ashok Poolla commented  · 

    Scenario: I have 3 Google Play accounts (say A, B, C) active on my primary and secondary devices. I purchased SE on my primary device using account B, then installed SE on my secondary device using the same account (set B as default Play account), then trying to get SE to recognise the purchase (sadly, it fails with the trial-expired error).

    Solution 1: (WORKED for me)

    This "Method" was very irritating and not feasible any how you look at it. Okay, so, just go to Settings > Accounts > Goolge > and remove all accounts from android except the account used for purchase (In my case, account B, see above). Thats it, then open SE, profit! Now add those previously removed accounts again.

    Solution 2: (Didn't work for me)

    1. Force stop Google Play Store and Clear it's App Data (this will also clear it's cache)
    2. Force stop SE and clear it's App Data (this will clear it's cache too)

    Now try opening SE and see if it works (Sorry if it didn't ;)).

    An error occurred while saving the comment
    Ashok Poolla commented  · 

    What an insane licensing experience!

    Purchased and installed SE on my secondary device. Loved it and installed it on my primary device, but therein lies the rub, despite using the same account in both my devices (used for purchase and installs) it fails over my face telling me my trial period is expired instead of recognising the recent purchase.

    Also, If I have more than 1 Google Play account, there is no check for a previous purchase, instead, somehow it directly takes me to the purchase dialog box using the OTHER account instead of the purchased account.

    Seriously devs, there has to be a reliable way of checking and using the license, In-app-purchases are not a reliable way IMO, use a seperate app on Play Store to attach the Pro functionality just like many other apps do. Honestly, you guys should adapt the licensing mechanism used in apps like "SD Maid".

    This has been a terrible experience, please fix it as soon as possible.

    Anyways, thanks a lot for such a good file manager, lot appreciated.

    Ashok Poolla supported this idea  · 

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