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Rabia Sardar

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    Rabia Sardar commented  · 

    This is a good reminder that for in-person events, a lot of the experience is decided before the day itself. The space, layout, and how flexible the venue is can quietly make or break the event.

    I’ve noticed the same thing with other local, offline services. The work that happens behind the scenes such as planning, timing, and coordination usually matters more to customers than the headline features.

    I’m currently working on a small local service business and paying close attention to how expectations are set upfront and how operations support that. For context, this is the site I’m learning on:
    https://dumpsterrental-saginaw.com/

    Would be interesting to hear how others here think about operational details in non-SaaS businesses.

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