An online reputation management agency is an assortment of different services for the sake of portraying and defending a brand's image. The first service is review management, in which they manage and reply to customers' reviews across different platforms. They also utilize search engine optimization (SEO) strategies to push negative content further down the search engines to positively position a brand. There are many additional services that they provide: social media management, content writing, PR crises management, etc. Some of them offer services such as article removal-on Google de-indexing and Wikipedia page creation-to ensure that your online presence is precise, consistent, and trustworthy.