Skip to content

Solid Explorer 2.0

Welcome to Solid Explorer support forums!

529 results found

  1. Unlock SE on Kindle Fire

    I have paid for SE for my Android phones and just got a Fire, installed Play Store. I'd rather not pay again. How do I unlock SE on the Fire?

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Solid Explorer is failing to detect the presence of an external USB drive. It is not clear to me why this is happening.

    While the native Chrome O/S "Files" application detects my external USB drive, displays it's contents and allows file manipulation as expected, Solid Explorer fails to do/allow any of this. I am not seeing any configuration setting which might explain this deficiency. Please explain.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Dropbox API has been deprecated. Please update to v2!

    Can't access Dropbox because v1 API is deprecated

    69 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I can't see folder COMPUTER on google drive

    I have connected my google drive account, but I do not see the COMPUTER folder. is there any way to see it?

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Unable to extract 7z plz help

    many 7zip files i tested but cant extract

    plz test file attached

    password : teus.me

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Xiaomi MI A1 running Oreo displaying 0B file sizes

    Updated my Xiaomi MI A1 to the latest Oreo updates (January security updates) recently and I realized that all files copied over to the SD card are displaying 0 B file sizes.

    However, although the size is 0 B, the files are actually working fine because I can actually open the copied zip file as well as viewing the pictures from the gallery. Can NeatBtyes please look into it?

    Thanks!

    18 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Encrypted folder always asks for passworld instead of fingerprint

    On my Samsung S7 the encrypted folder asks for passworld instead of fingerprint in a lot of cases. It works fine, but for some reason it happens to "forget" my fingerprint and asks for passworld instead in a lot of case.... I have to type in the pass and stick "use fingerprnt" again and again...
    Is there a solution?

    Thanks.

    57 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Samsung S8+ with Android 8.0.0: 'Unknown Error' attempting to access Google Drive

    I have a Samsung S8+ and recently updated to Android 8.0.0. I don't know if it's related, but I now can't access the existing Google Drive storage I had set up previously through Solid Explorer. Solid Explorer still shows it under the Storages section, and shows me how much space I have and have used/free, but selecting it immediately gives me an 'Unknown error' prompt with cancel and retry options; retry just brings the unknown error prompt up again, and cancel is as helpful as you'd expect.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Is there any way for me to set up a static IP address using Solid Explorer's FTP server?

    I connect to my phone using Windows Explorer's "Add a network location" feature via Solid Explorer's FTP server, but it can be a hassle to keep on creating new connections as the IP address that it creates is dynamic. Is there any way to make this static?

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Image file icons stop displaying image thumbnail when modifying folder contents

    When opening Solid Explorer initially, image thumbnails display correctly for all images in whichever folder I happen to be viewing. When copying\deleting files within that folder, some, sometimes all, of the image file thumbnails will stop displaying and only show the generic thumbnail. I have to close the app and relaunch it to correct the issue.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Accidentally copied a folder over itself: everything is 0KB now

    This is actually a huge problem, and I'm not doing anything with my phone until I've recovered the files.

    Basically, I have a folder on my Internal Storage on which I work, and a similar folder on SD Card where I copy all the files from time to time because I run out of space in Internal Storage (then I copy the files from SD card to my computer).

    Today I wanted to do it.
    I opened the parent folder in Internal Storage on left screen, and parent folder in SD Card in the right screen.
    In the left screen,…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Freezing on Nexus Player

    Latest update freezes after launch. I've tried erasing cache and data, and reinstalling, and rebooting device. After a new install, after agreeing with EULA, it freezes on the main screen (see attached pic)

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. option to set default character encoding for archives

    Its really annoying to every time select "UTF-8" mannually when opening archive which has russian symbols. (if archive contains mostly english file names and only some russian, SE doesnt choses correct encoding automatically, and russian becomes like "?????" ). And those archives I used were created with SE.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Cloud File Manager for onedrive does not work!

    Cloud File Manager for onedrive does not work!

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Power Amp doesn't show up as a music player

    Power Amp doesn't show up as a music player choice when selecting a music file. For me it's the only thing that plays music on my phone not on the list. Any chance for this to be fixed?

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Fingerprint for master password doesn't work after Android Update

    Have had Solid Explorer since the "Half Price" sale and used the free one before that. Worked great till the recent Android Version update to Oreo. I NEVER assigned a "Master Password. PERIOD. Only used the fingerprint. worked flawlessly. After the up date it started asking for my password on cloud storage. Fingerprint does not work, and just as you say, asking for a reset blocks all access ( that you did not have anyway) to the cloud. It also uses the incorrect username - my internet mail username and not my Google account username, ????
    Tried a complete uninstall…

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. can't unlock full version on second device

    I can't unlock full version on second device that i used same the google account.
    On first device complete the unlocking full version process

    131 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    32 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Contacts Permission

    Why does Google Drive login requires permission for the contacts...??

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Webdav not working with Asustor NAS

    I cannot get webdav to work with my asustor NAS. It works with other file explorers but not solid explorer.

    It is enabled in my NAS so not sure why it keeps giving me the unknown error.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Solid explorer 2.2.8 cloud drives

    When useing a mega cloud service it comes up with "bad sessions id" when trying to connect

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Problems  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 8 10 12 26 27
  • Don't see your idea?

Solid Explorer 2.0

Categories

Feedback and Knowledge Base